Your trust matters to us. This policy explains what information we collect, how we use it, and how we protect it.
Effective Date: March 2026
When you visit our website, we may collect certain information to improve your experience and support our mission. This includes:
Contact information you voluntarily provide through our contact form (name, email address, message content).
Basic usage data collected through analytics tools, such as pages visited, time spent on site, browser type, and device information. This data is anonymized and used solely to improve the website experience.
We do not collect payment information directly. All donations and purchases are processed through secure third-party platforms (our apparel store partner and any future donation processors), which have their own privacy policies.
We use the information we collect for the following purposes:
To respond to inquiries submitted through our contact form.
To improve our website content, layout, and user experience based on anonymized analytics.
To communicate updates about our mission, impact, and organization — only if you have opted in to receive such communications.
We will never sell, rent, or trade your personal information to third parties. Your data is used exclusively to support the mission of Shepherd Built.
Our website may link to third-party services, including our apparel store and donation platforms. These services operate under their own privacy policies, and we encourage you to review them.
We use privacy-respecting analytics to understand how visitors interact with our site. No personally identifiable information is collected through these tools.
Our website may use minimal, essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes.
You can control cookie settings through your browser preferences at any time.
We take reasonable measures to protect any personal information you provide. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers.
While no method of electronic transmission is 100% secure, we are committed to protecting your information to the best of our ability.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, please contact us through our contact page.
If you have previously opted in to communications, you may opt out at any time by contacting us directly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your information is handled, please reach out through our contact page. We are committed to transparency in everything we do — including how we handle your data.